Support
Have a question? We are reachable.
Whether you are a customer, a journalist or a partner, write to us: someone at SMARTDRESS will reply within 2 business days.
Contact us
- Phone
- +33 7 68 88 06 30
- Postal address
- c/o MBC2, 1 rue du Gabian, 98000 Monaco, Monaco
- Hours
- Monday to Friday, 9am–6pm (Paris time)
- Response time
- Within 2 business days
Common questions
- How do I delete my account and my data?
- In the app: Settings → Account → Delete account. Deletion is permanent and erases your body profile. You can also write to us and we will handle it.
- What do you do with my photo and measurements?
- They are used only to generate your recommendations. They are never sold or passed to third parties for advertising. The privacy policy sets out the detail.
- How do I manage or cancel a subscription?
- Subscriptions are handled by Apple. Open iOS Settings → your name → Subscriptions. We have no access to your payment details.
- I found a bug, or the app crashes.
- Write to us with your iPhone model, your iOS version and what you were doing at the time. That lets us reproduce and fix it faster.
- How do I exercise my GDPR rights?
- Send your access, rectification, erasure or portability request to our contact address. We respond within one month, as the GDPR requires.
The company
SMART DRESS is published by SMARTDRESS. Full legal details — registration, registered office, publication director and host — are on the legal notices page.